Ironically we were already in the process of getting an order together for a new server anyway as the old one was getting a bit long in the tooth, but as is always the way, had decided to leave this until the new year. After returning from an excellent days beating at a local shoot, we nipped into the office to check email and the server was switched off. No amount of coaxing could get it to power up, so a quick call was made to Indigo the following morning. Within half an hour they had a technician on site, who quickly realised the server needed to be removed for off site testing and data recovery. Although we had a tape backup available (as we back up every night), the chaps assured us that they'd be able to get the data directly off the server and eventually after a bit of trial & error, that's exactly what they did. They've given us a loan server meantime, delivered yesterday even though it was a Sunday and New Years Day!
It's a great relief to be back up and running, so this post is dedicated to the fantastic efforts of Andy & Dave Senior of Indigo technology, it's corny to say but you really did help us out of a Jam!!
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